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If you are unhappy with your purchase, as long as you contact us within 30 days from the receipt of the item, we will process your return/exchange request. Any request after 30 days will not be honored. Please make sure to contact us by email support@popocola.com at first.
Return & Exchange Conditions Items returned without authorization will not be accepted. Items must be returned within 30 days after you receive them. All items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youโll also need the receipt or proof of purchase. When returning or exchanging items, customers must use a shipping method providing tracking information.
Non-returnable items: On sale items or gift cards are non-refundable. Damage/Lost caused by customers is non-refundable.
General Return Process Initiate a return: Please email us at support@popocola.com with photos and/or videos of the items and let us know your order number. Our customer service staff will determine the eligibility for your return request within 3 business days.
Ship the item back: If your return is accepted, weโll send you the return address, as well as instructions on how and where to send your package. (Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange.
Refund or exchange: when we receive your return/exchange, we will inspect the item in 3-5 working days and then provide a replacement for an exchange or issue a refund.
Return Charge If the return is due to our problems (such as: incorrect products, quality problems of products), we will provide a full refund for you; If the return is due to the buyerโs problem (such as: donโt like/want the item, ordered a wrong product/size), the buyer should pay the freight. No restocking fee to be charged to the consumers for the return of a product.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, the refund will be provided to the original method of payment within 2-3 working days. If you havenโt received the refund within 2-3 working days, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If youโve done all of this and you still have not received your refund, please contact us at support@popocola.com Please Note: we do not refund our original shipping cost.
Order Cancellations We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your itemโs delivery. And we will refund full of your money. Orders can't be canceled once the parcel is shipped out.
Email: support@popocola.com
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๐พ Presenting the ultimate cozy retreat for your fur babies โ the Purrfect Haven! ๐กโจ This adorable Dog/Cat Heated Bed is not just a snug spot; it's a whimsical world of warmth and comfort for your furry friends. ๐ถ๐ฑ
Features
๐งผ Zip and Zoom Cleaning: Say goodbye to pet messes with our genius zipper design! The Dog Heated Bed is easily detachable, making clean-up a breeze. Just zip it off, toss it in for a spin, and voila โ a fresh and fluffy haven awaits!
๐ Double Helix Magic: No worries about overheating! Our Dog/Cat Heated Bed boasts double-spiral technology, automatically powering down if things get too toasty. Plus, it's chew-proof โ no furry friend can resist, ensuring safety and peace of mind.
๐ Instant Warmth: Watch your pet's eyes light up with joy! Our Dog/Cat Heated Bed heats up in just 15 seconds, enveloping the entire space in warmth. It's like a cozy retreat that's always ready for a cuddle party!
๐ต๏ธโโ๏ธ Sneaky Heating Blanket: The heating blanket is like a superhero in disguise โ removable and washable! Keep it pristine and keep your pets cozy without a worry.
๐ฅ Nine Levels of Snuggle: This Dog Heated Bed is not just warm; it's temperature-controlled heaven! With 9 adjustable settings and a 24-hour timer, your pet gets a custom climate, ensuring endless warmth and happiness.
๐พ Paw-proof Design: No more worries about scratching or nibbling! Our Dog/Cat Heated Bed is a fortress against mischievous claws and teeth, offering a safe and durable sanctuary for both cats and dogs.
๐ฆถ Anti-Slip Wonder: It stays put! Thanks to the anti-slip design, your pet's acrobatics won't send the bed sliding around. The bottom is armed with anti-slip particles, providing stability and preventing pet-induced chaos.
๐ Crystal Plush Perfection: The Dog/Cat Heated Bed's fabric is a dreamy crystal plush, ensuring lasting warmth and care. The one-piece design, complete with triangular support, means it stays lofty and inviting โ no sagging allowed!
๐โ๐ฆบ Spacious Splendor: For the biggies and smallies alike, our bed is a palace of possibilities! Let your furry pals stretch, roll, and snooze to their heart's content โ they deserve it!
Treat your pets to the lap of luxury with our charming, practical, and oh-so-adorable Dog/Cat Heated Bed!ย ๐๐พ
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