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If you are unhappy with your purchase, as long as you contact us within 30 days from the receipt of the item, we will process your return/exchange request. Any request after 30 days will not be honored. Please make sure to contact us by email support@popocola.com at first.
Return & Exchange Conditions Items returned without authorization will not be accepted. Items must be returned within 30 days after you receive them. All items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youโll also need the receipt or proof of purchase. When returning or exchanging items, customers must use a shipping method providing tracking information.
Non-returnable items: On sale items or gift cards are non-refundable. Damage/Lost caused by customers is non-refundable.
General Return Process Initiate a return: Please email us at support@popocola.com with photos and/or videos of the items and let us know your order number. Our customer service staff will determine the eligibility for your return request within 3 business days.
Ship the item back: If your return is accepted, weโll send you the return address, as well as instructions on how and where to send your package. (Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange.
Refund or exchange: when we receive your return/exchange, we will inspect the item in 3-5 working days and then provide a replacement for an exchange or issue a refund.
Return Charge If the return is due to our problems (such as: incorrect products, quality problems of products), we will provide a full refund for you; If the return is due to the buyerโs problem (such as: donโt like/want the item, ordered a wrong product/size), the buyer should pay the freight. No restocking fee to be charged to the consumers for the return of a product.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, the refund will be provided to the original method of payment within 2-3 working days. If you havenโt received the refund within 2-3 working days, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If youโve done all of this and you still have not received your refund, please contact us at support@popocola.com Please Note: we do not refund our original shipping cost.
Order Cancellations We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your itemโs delivery. And we will refund full of your money. Orders can't be canceled once the parcel is shipped out.
Email: support@popocola.com
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๐ Introducing our Oval Jute Cat Scratching Board โ because your furball deserves the purr-fect playground! ๐พโจ Crafted from durable natural jute, this elliptical wonder is not just a scratch board โ it's a kitty haven of fun and flair!
๐ฟ Key Features for Purr-fect Playtime:
๐ Naturally Irresistible Jute: Embrace the allure of natural jute! The eco-friendly material ensures hours of scratch-tastic delight for your feline friend. Durable, earthy, and oh-so-tempting! ๐ฟ๐
๐พ Curves for Kitty Thrills: The curvy, elliptical design provides an expansive scratching space, inviting your cat to explore, stretch, and scratch to their heart's content. It's a feline fitness fiesta! ๐๐ช
๐ฑ Wear-Resistant Wonder: Crafted entirely from jute, this Cat Scratching Board is a fortress against wear and tear. Robust and washable, it stands up to even the most enthusiastic scratching sessions. ๐ช๐
๐ Supersized for Supreme Play: At 24 inches, it's a playground fit for a kitty king or queen! Small cats will find it irresistible, and even the most frisky felines won't be able to resist the allure of this jute masterpiece. ๐ฑ๐
๐ซ Slip-Proof & Durable: The anti-slip design keeps the Cat Scratching Board firmly in place, preventing it from sliding around during intense scratching sessions. Ground-hugging and moisture-resistant, it's built to last! ๐ซ๐ง๏ธ
๐ Give Your Kitty the Gift of Playful Bliss! ๐๐
Revolutionize your cat's playtime with the Oval Jute Cat Scratching Board. ๐ ๐๐พ ๐ฟ๐๏ธ
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