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If you are unhappy with your purchase, as long as you contact us within 30 days from the receipt of the item, we will process your return/exchange request. Any request after 30 days will not be honored. Please make sure to contact us by email support@popocola.com at first.
Return & Exchange Conditions Items returned without authorization will not be accepted. Items must be returned within 30 days after you receive them. All items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youโll also need the receipt or proof of purchase. When returning or exchanging items, customers must use a shipping method providing tracking information.
Non-returnable items: On sale items or gift cards are non-refundable. Damage/Lost caused by customers is non-refundable.
General Return Process Initiate a return: Please email us at support@popocola.com with photos and/or videos of the items and let us know your order number. Our customer service staff will determine the eligibility for your return request within 3 business days.
Ship the item back: If your return is accepted, weโll send you the return address, as well as instructions on how and where to send your package. (Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange.
Refund or exchange: when we receive your return/exchange, we will inspect the item in 3-5 working days and then provide a replacement for an exchange or issue a refund.
Return Charge If the return is due to our problems (such as: incorrect products, quality problems of products), we will provide a full refund for you; If the return is due to the buyerโs problem (such as: donโt like/want the item, ordered a wrong product/size), the buyer should pay the freight. No restocking fee to be charged to the consumers for the return of a product.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, the refund will be provided to the original method of payment within 2-3 working days. If you havenโt received the refund within 2-3 working days, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If youโve done all of this and you still have not received your refund, please contact us at support@popocola.com Please Note: we do not refund our original shipping cost.
Order Cancellations We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your itemโs delivery. And we will refund full of your money. Orders can't be canceled once the parcel is shipped out.
Email: support@popocola.com
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Features
Elevate your cat's bathroom experience with our Cat Litter Box with Scoop โ where spacious design meets convenience and comfort! ๐๐พ
Give your feline friend the luxury of space with the roomy layout and terraced stairs that prevent litter tracking. Perfect for short-legged cats, seniors, and kittens, ensuring a stress-free experience every time they enter. ๐พ๐ก
Say goodbye to hurdles with the low threshold design! ๐ช Cats can effortlessly enter and exit, making bathroom breaks a breeze and minimizing any potential stress. ๐
Generous dimensions for ultimate comfort! ๐ Measuring 32.28'' in length, 18.50'' in width, and 13.78'' in height, this Cat Litter Box with Scoop provides ample space for your cat to move around comfortably. ๐๐ค
Stay organized with the convenient scoop hanger! ๐งน The built-in hook ensures your scoop is always within reach, making cleanups quick and easy. ๐ฝโจ
No more worries about running out of space! ๐ With an impressive capacity of up to 32 liters, this Cat Litter Box with Scoop is the perfect choice for extended periods away from home. ๐ก๐ผ
Easy in, easy out with the side-opening door! ๐ช The 5.90'' entrance minimizes the threshold, allowing your cat to move in and out effortlessly. ๐ ๐พ
Enjoy a mess-free environment with the high guardrail! ๐ง The 13.78'' guardrail prevents litter scattering, giving your cat the freedom to dig and bury without the cleanup hassle. ๐งผ๐ฟ
Built to last with durable materials! ๐ ๏ธ Constructed from quality ABS and PP materials, ensuring longevity and providing your cat with a reliable and comfortable space. ๐๐ฑ
Upgrade your cat's restroom with our Cat Litter Box with Scoop โ because your feline companion deserves the best! ๐๐ฝ
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